Recommendation for Guion Construction
I am writing you this letter to thank you and your employees for the excellent work you provided for myself and my family. I had owned a small cottage and my family expanded, with that I needed a larger home. I had heard of your company, from friends and family, that you had done remodeling and/or full construction
for. The process was a huge project converting a cottage home into a house. With you that process was very easy and was done with the utmost professionalism and a keen eye for detail. Jim, you handled every step from the initial rough estimate, attaining the architect, to the needed building permits, the masons, excavation, to the final product with little assistance from myself. About the only thing I had to do was pick the design/layout and siding colors. The rest you handled for me. We were so pleased with the work we couldn't wait to move back into our new house!
About a year after the completion, we had a slight issue with some water damage. Your company had provided a one year construction warranty. At that time it had expired. I placed a call to you and you came down the following day to take a look. You explained to me that the water damage was a ground water issue not a construction issue . I was beyond my one year warranty, you, however, took it upon yourself to return and fix that issue without a blink of an eye at no cost to myself. That impressed me beyond a shadow of a doubt your commitment to excellence. We have been here in our new home for 4 years now - without a single issue. I have included a few photos of this process.
We wanted to write this letter as a token of thanks to the outstanding work and professionalism your company provided for my family.
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Hamlin, New York 14464